Microsoft Power Virtual Agents Overview
Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service.
These bots can be created easily without the need for data scientists or developers. Some of the ways that Power Virtual Agents bots have been used include:
- COVID-19 infection rate and tracking information
- Sales help and support issues
- Opening hours and store information
- Employee health and vacation benefits
- Common employee questions for businesses